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WISE platform is a health automation solution that helps Care-providers, Hospitals, Clinics, Medical Coders and RCM entities perform their tasks with additional capability of autonomously performing certain year marked tasks using contemporary AI, RPA, ML technologies. The platform can be cloud-hostable or can be installed on-premise as an enterprise class Hospital Automation System. The system has more than 32 modules catering to all the departments of the hospital with integrated ERP & RCM. It is designed to support wide spectrum of care providers, ranging from huge hospitals to small clinics to improve the quality of health care, lower the costs of services, obtain the right insight through proactive analytics and augmented with an outstanding care providing experience.
The system is capable of automating hospital workflows covering all the speciality and departments, integrating seamlessly with all the modules of complex healthcare systems. The Middleware provides seamless integration capabilities complying to standards such as FHIR and HL7. The Hybrid architecture will be an amalgamation of layered, services based and Microservices based architecture, which makes the platform highly decoupled, modular, secure and scalable providing the system with unique ability to incorporate traditional and contemporary technologies.
A mobile first approach is imperative if our customer has to take a lead in technology adaption across the continium. This approach will ensure that the patient/user groups are at the center. The approach makes the organization agile giving the edge over compitition and being contineousely in touch with the respective patient/user gropus of the platform. The physical boundaries that has been a constraint all the while can be transcended seemlessely
Mobile platform and portal ensures that the tech savvy and IT enabled patients/user groups can do a lot of tasks by themselves, like registering the details through a portal/mobile app, generate appointment with the Doctor online, pay bill online through various online mechanism, view the reports online through portal / app etc. this will reduce unnessary crowding at the counters. This will also reduce wait time and empower patient/ usergroups the engage better with the care giver.
The application deployment with such a large scape of application footprint is a challenging task, especially under the OUR CUSTOMER current scenario. A Mix of micro services-based component and SOA based component ensures that the technical architecture is robust, scalable and resilient. With a clear categorization of System of Engagement and System of Records a clear hybrid technical strategy will be formulated to cater to the varied and diverse need of the hospital IT landscape. This helps in unification and IT adaption across the organization.
Along with integration and the digital layer, interoperability plays a critical role in data being available on demand and the right kind of data exchange approach is maintained. Interoperable standards like HL7, FHIR, CDA/CCR ensures that the integration efforts are minimal and the burden of changing the application through customization is reduced. This will ensure faster deployment of the applications and faster turnaround time.
With the current scenarios around the industry Tele-x care giving approach like tele consulting, tele radiology, telemedicine, tele oncology, telecardiology, etc has gained acceptability. Adaption of such technologies in to our customers sphere will provide tremendous advantages to the organization. Tele screening of patient before visiting the hospital, reviewing the radiology report through a tele radiology platform, Obtaining medical opinion through online platform ensures that the queue at the reception in te locations will reduce and will deliver the patient tremendous value. Doctors and care giers can also focus better on their patient with such technology enablement.
With the current scenarios around the industry technology enabled cate providing systems such as remote patient monitoring, eICU, App-based patient tracking, etc can play a vital role in delivering care to the right patient. Also such system will deliver tremendous value to patient in rural areas where reachability of care givers are limited. With the technological landscape that delivers such capability to our customer picking up this is the right time to incorporate IT.
Technical platform that engages with the patient on a regular basis ensures that the patient is connected with the hospital. A platform that reminds the patient to have their medication, intimates the patient when their turn is nearing for consultation through the platform that educates the patient on various clinical protocol can go a long way in ensuring patient satisfaction. A well educate patients will ensure that the efficiency of the hospital increases, wait time decreases.
With the progress in technology, technology as an enabler is slowly gaining traction. Today technology can act as a clinical assist to the doctor, assist radiologist in analysing the images, assist nurse in monitoring the patient, create patient context specific patient documents, etc such system has tremendous potential to improve the efficiency multi-x. as an early adopter to such technology our customers will maintain its supremacy as a technology adapter as well.
Digital hospitals integrate technology, devices, other assets and resources across the environment for near-real-time data access and analysis. It accelerates patient journeys, increasing operational efficiencies, and optimizing resource utilization for better experiences and outcomes.